Have you ever received a personal note that was so impactful that you kept it? Hello? My name is Michael stack and I’m the CEO of Amaxx. And today I want to talk about this concept of personal notes and specifically within the context of work comp management get well cards. Get well cards, a very simple best practice, but it’s extremely powerful and can have a lingering impact. Now where I live with my family is in Kennebunkport, Maine.
Summer White House
We’re about a mile or so from the Bush compound, George Bush Senior when he was present 41st president of the US made this area famous by often calling his summer home, the summer white house, or at least the media called it the summer white house. I just picked up this book called The Man I Knew written by Jean Becker, the former chief of staff of President Bush. Now George Bush senior was famously known for writing a lot of personal notes.
We Can Learn a Lot from Successful People
He was big on personal notes and the impact that they could have now, whether you’re political persuasions, Republican, or Democrat, doesn’t really matter. We can learn a lot from successful people. I’ve listened to a couple of, uh, master classes, Bill Clinton’s got a great masterclass. Hillary Clinton has made a great masterclass. George Bush senior, has a lot of lessons that we can learn. It doesn’t matter what your political persuasion is. There’s a lot we can learn from former presidents and successful people.
Note To Incoming President Bill Clinton – January 1993
Now there’s a note in here. I just want to share with you that, George, former president George was senior wrote to Bill Clinton, January 20th, 1993. And I’m just going to kind of paraphrase it for you, but he says, bill, dear bill. He was talking to former president bill Clinton.
When I walked into this office. Now I felt the same sense of wonder and respect that I felt four years ago.
I know you’ll feel that too. I wish you great happiness for great happiness here. There will be tough times. There’ll be make some difficult criticism.
You will be our next president. When you read this note, I wish you well. I wish your family. Well, your success is now our country’s success. I am rooting hard for you. Good luck, George.
5 Minutes for Meaningful Human Impact
If you think about the best practices of successful people notes, and specifically get well cards, it only takes how long did it take him to write this note? You know, I paraphrase it for you, but it’s about that long. It’s a couple of paragraphs. Maybe it took him seven minutes, five minutes, maybe left it on the, on the note. What type of impact does that have in terms of that personal connection? Would we talk so much about worker’s compensation? It’s so much about that human element, the human element, the person to person connection, the amount of trust that that injured worker has in the employer, that they’re going to take care of them taking the couple of minutes from the employers, supervisor representative, particularly one that has a good relationship with that injured worker.
Get Well Cards – Can’t Wait to Have You Back as Part of the Team
And you say, sorry, you got hurt. We wish you a quick recovery and can’t wait to have you back as part of the team or something other per something else personal that is related to that person that you can connect with them. This isn’t the only thing that you do, but it sets the table well for a very quick recovery, a quick return to work, a cooperative injured worker and a very successful and oh, by the way, low cost claim, as opposed to a claim that’s driving outta control litigation, all sorts of creeping, catastrophic problems, et cetera, et cetera, et cetera, learn from successful people in the past.
Make it a Habit
Learn from president George former president George Bush, learn from successful people learn the best practices writing get well cards is one of those best practices. Put it into your routine, make it a habit. Andy will have very, very positive impact on your program. Again, my name is Michael stack and the CEO of AMAX. And remember your work today in workers’ compensation, have a dramatic impact on your company’s bottom line, but it will have a dramatic impact on someone’s life. So be great.
Author Michael Stack, CEO Amaxx LLC. He is an expert in workers’ compensation cost containment systems and helps employers reduce their workers’ comp costs by 20% to 50%. He works as a consultant to large and mid-market clients, is a co-author of Your Ultimate Guide To Mastering Workers Comp Costs, a comprehensive step-by-step manual of cost containment strategies based on hands-on field experience, and is the founder & lead trainer of Amaxx Workers’ Comp Training Center, which offers the Certified Master of Workers’ Compensation national designation.
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