The Experience Rating Adjustment (ERA) is one of the most powerful, most overlooked cost-reduction …
The 70% Secret: How the ERA Cuts Your Mod Faster Than Anything ElseRead More

The Experience Rating Adjustment (ERA) is one of the most powerful, most overlooked cost-reduction …
The 70% Secret: How the ERA Cuts Your Mod Faster Than Anything ElseRead More

A bad workers’ comp year can feel like a disaster. A cluster of injuries, a catastrophic loss, or a …
The 48-Month Trap: How One Bad Workers’ Comp Year Impacts Your Mod for Three MoreRead More

One of the most costly inefficiencies in injury management comes from the way employers collect and …
One Injury, One Dataset: How to Create a Seamless Safety–Work Comp WorkflowRead More

One of the most misunderstood areas of OSHA compliance is the difference between first aid and …
Is It First Aid or Medical Treatment? A Clear, Employer-Friendly OSHA GuideRead More

Numbers don’t replace relationships — but they can make them stronger. In today’s workers’ …
Using Data to Strengthen Your Provider RelationshipsRead More

Behind every well-managed claim stands a well-chosen provider. In workers’ compensation, medical …
The Three C’s of a Great Medical Provider Relationship — Care, Cooperation, and CredentialsRead More
From limb restoration and joint preservation to advanced nerve reconstruction, new technologies in …

At first glance, “discount” sounds like a good deal. Every employer wants to believe that a 30% or …
The Hidden Costs of Discount-Driven Medical NetworksRead More

Data alone doesn’t inspire people. Stories do.You can present all the charts, metrics, and reports …

Industry-first program expands Paradigm’s established surgical implant review capabilities to …
Paradigm Expands Surgical Implant Review into Full-Scope Cost Management SolutionRead More

In every organization, workers’ compensation costs can seem complicated — an unpredictable mix of …
The Story Your Data Should Tell – Part 2: The Two Levers of Cost ControlRead More

Organizations today are drowning in data but starving for meaning. Loss runs, dashboards, …
The Story Your Data Should Tell – Part 1: Finding Meaning in the MetricsRead More

When you track workers’ compensation metrics, some numbers show performance — like cost per claim …
How to Spot Trouble Early in Workers’ Comp Using Two Simple MetricsRead More

When a worker is injured, the clock starts ticking — not just on recovery, but on cost. The longer …
Your Lost Time Rate Tells the Truth About Your Return-to-Work ProgramRead More

When it comes to controlling workers’ compensation costs, most employers fall into the same trap: …
The Only Two Levers That Control Workers’ Comp CostsRead More

Every claims manager knows the feeling. A routine injury — maybe a shoulder strain, a twisted knee, …
Turning Around a Claim Before It Goes Off the RailsRead More

In workers’ compensation, it’s easy to focus on the medical side of an injury — the X-rays, the …
The Real Reason Some Employees Never Come Back to WorkRead More

In workers’ compensation, we’re used to thinking of “catastrophic claims” as the worst of the worst …
When Shoulder Strains Behave Like Spinal Cord InjuriesRead More

The final bite of the Empathy Sandwich is follow-through—closing with care and doing it …
The Empathy Sandwich Series: Part 3 – Following Up and Closing with CareRead More

Once you’ve led with empathy, it’s time for the middle layer of the Empathy Sandwich: the technical …