When an employee is injured at work, it’s easy to assume the responsibility lands squarely on the …
Injury Response Isn’t Just HR’s Job — It’s a Company-Wide Culture ShiftRead More
Communication with Employees
Communicating with employees is one of the best ways to control losses. Let employees know you care about them, they are valued members of your company and if they have any questions they can come to you for information.
How to Set Employee Expectations Before an Injury Happens
In workers’ compensation, the moments before an injury ever occurs are just as important — if not …
How to Set Employee Expectations Before an Injury HappensRead More
Communication Scripts That Improve Workers’ Comp Outcomes
In workers’ compensation, technical processes often take center stage — reporting timelines, state …
Communication Scripts That Improve Workers’ Comp OutcomesRead More
Why Communication at the Time of Injury Is a Game Changer
In the high-stakes world of workers’ compensation, the moments following a workplace injury can …
Why Communication at the Time of Injury Is a Game ChangerRead More
How to Build a Workers’ Comp Program That Runs Itself: The Power of Systematized Communication
Managing workers’ compensation can feel like playing whack-a-mole. One day it’s a delayed report, …
The Real Reason Workers’ Comp Claims Go Off the Rails — And How to Fix It
When a workers’ compensation claim spirals into a costly, prolonged, or litigated nightmare, most …
The Real Reason Workers’ Comp Claims Go Off the Rails — And How to Fix ItRead More
Why Empathy is the Secret Weapon in Workers’ Compensation Programs
In workers' compensation programs, the conversation often revolves around costs, compliance, and …
Why Empathy is the Secret Weapon in Workers’ Compensation ProgramsRead More
How Fear Impacts Workers’ Compensation Claims (and What to Do About It)
When an employee is injured on the job, their primary concerns should be their health and recovery. …
How Fear Impacts Workers’ Compensation Claims (and What to Do About It)Read More
Avoid Litigation and Improve Workers’ Comp Claim Outcomes
When a worker is injured, their experience in the workers' compensation system can have a profound …
Avoid Litigation and Improve Workers’ Comp Claim OutcomesRead More
Workplace Injury Response Lessons from the Super Bowl LIX Champion Eagles
The Philadelphia Eagles’ dominant Super Bowl victory over the Kansas City Chiefs wasn’t just about …
Workplace Injury Response Lessons from the Super Bowl LIX Champion EaglesRead More
Quiz: Supervisor Response to a Workplace Injury – How Would You Respond?
When an employee gets injured at work, the way a supervisor responds can have a profound impact on …
Quiz: Supervisor Response to a Workplace Injury – How Would You Respond?Read More
Effective Communication with Injured Workers: Best Practices for Success
In workers’ compensation, communication with injured workers is a critical aspect that can …
Effective Communication with Injured Workers: Best Practices for SuccessRead More
The Workers’ Compensation Human Fund by George Costanza
In the iconic Seinfeld episode titled The Strike (a/k/a the Festivus episode), George Costanza …
The Workers’ Compensation Human Fund by George CostanzaRead More
Build Trust with a Workers’ Comp Brand and Logo
So the concept of a brand or logo, when you see the FedEx truck logo, that means something. When …
Effective Communication Skills in Work Comp
The complexities of workers’ compensation and the claim process are compounded by ineffective …
Don’t Skip the Workers’ Comp Conversations
There's some conversations that you would just rather skip. Hello, my name is Michael Stack and I'm …
Go to See Your Injured Workers In the Hospital
You just can't beat the value of an in person meeting. Hello, my name is Michael Stack. I'm the CEO …
Get Well Cards Set the Table for Work Comp Success
Have you ever received a personal note that was so impactful that you kept it? Hello? My name is …
Work Comp Expectations Dictate Injured Worker Experience
If your experience matches your expectation, your problems will be few. If your …
Work Comp Expectations Dictate Injured Worker ExperienceRead More
Five Things to Include in Your Workers’ Comp Communication Policy
Part of managing your workers' comp budget is reducing indemnity payments to your injured workers. …
Five Things to Include in Your Workers’ Comp Communication PolicyRead More
