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Communication with Employees

Communicating with employees is one of the best ways to control losses. Let employees know you care about them, they are valued members of your company and if they have any questions they can come to you for information.

Injury Response Isn’t Just HR’s Job — It’s a Company-Wide Culture Shift

When an employee is injured at work, it’s easy to assume the responsibility lands squarely on the …

Injury Response Isn’t Just HR’s Job — It’s a Company-Wide Culture ShiftRead More

How to Set Employee Expectations Before an Injury Happens

In workers’ compensation, the moments before an injury ever occurs are just as important — if not …

How to Set Employee Expectations Before an Injury HappensRead More

Communication Scripts That Improve Workers’ Comp Outcomes

In workers’ compensation, technical processes often take center stage — reporting timelines, state …

Communication Scripts That Improve Workers’ Comp OutcomesRead More

Why Communication at the Time of Injury Is a Game Changer

In the high-stakes world of workers’ compensation, the moments following a workplace injury can …

Why Communication at the Time of Injury Is a Game ChangerRead More

How to Build a Workers’ Comp Program That Runs Itself: The Power of Systematized Communication

Managing workers’ compensation can feel like playing whack-a-mole. One day it’s a delayed report, …

How to Build a Workers’ Comp Program That Runs Itself: The Power of Systematized CommunicationRead More

The Real Reason Workers’ Comp Claims Go Off the Rails — And How to Fix It

When a workers’ compensation claim spirals into a costly, prolonged, or litigated nightmare, most …

The Real Reason Workers’ Comp Claims Go Off the Rails — And How to Fix ItRead More

Why Empathy is the Secret Weapon in Workers’ Compensation Programs

In workers' compensation programs, the conversation often revolves around costs, compliance, and …

Why Empathy is the Secret Weapon in Workers’ Compensation ProgramsRead More

How Fear Impacts Workers’ Compensation Claims (and What to Do About It)

When an employee is injured on the job, their primary concerns should be their health and recovery. …

How Fear Impacts Workers’ Compensation Claims (and What to Do About It)Read More

Avoid Litigation and Improve Workers’ Comp Claim Outcomes

When a worker is injured, their experience in the workers' compensation system can have a profound …

Avoid Litigation and Improve Workers’ Comp Claim OutcomesRead More

Workplace Injury Response Lessons from the Super Bowl LIX Champion Eagles

The Philadelphia Eagles’ dominant Super Bowl victory over the Kansas City Chiefs wasn’t just about …

Workplace Injury Response Lessons from the Super Bowl LIX Champion EaglesRead More

Quiz: Supervisor Response to a Workplace Injury – How Would You Respond?

When an employee gets injured at work, the way a supervisor responds can have a profound impact on …

Quiz: Supervisor Response to a Workplace Injury – How Would You Respond?Read More

Effective Communication with Injured Workers: Best Practices for Success

In workers’ compensation, communication with injured workers is a critical aspect that can …

Effective Communication with Injured Workers: Best Practices for SuccessRead More

The Workers’ Compensation Human Fund by George Costanza

In the iconic Seinfeld episode titled The Strike (a/k/a the Festivus episode), George Costanza …

The Workers’ Compensation Human Fund by George CostanzaRead More

Build Trust with a Workers’ Comp Brand and Logo

So the concept of a brand or logo, when you see the FedEx truck logo, that means something. When …

Build Trust with a Workers’ Comp Brand and LogoRead More

Effective Communication Skills in Work Comp

The complexities of workers’ compensation and the claim process are compounded by ineffective …

Effective Communication Skills in Work CompRead More

Don’t Skip the Workers’ Comp Conversations

There's some conversations that you would just rather skip. Hello, my name is Michael Stack and I'm …

Don’t Skip the Workers’ Comp ConversationsRead More

Go to See Your Injured Workers In the Hospital

You just can't beat the value of an in person meeting. Hello, my name is Michael Stack. I'm the CEO …

Go to See Your Injured Workers In the HospitalRead More

Get Well Cards Set the Table for Work Comp Success

Have you ever received a personal note that was so impactful that you kept it? Hello? My name is …

Get Well Cards Set the Table for Work Comp SuccessRead More

Work Comp Expectations Dictate Injured Worker Experience

  If your experience matches your expectation, your problems will be few. If your …

Work Comp Expectations Dictate Injured Worker ExperienceRead More

workers' comp communication

Five Things to Include in Your Workers’ Comp Communication Policy

Part of managing your workers' comp budget is reducing indemnity payments to your injured workers. …

Five Things to Include in Your Workers’ Comp Communication PolicyRead More

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