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Michael B. Stack

Myth: Our Claim Reviews Keep Us in Control

"We review every open claim, so we're in control." It is one of the most common things employers …

Myth: Our Claim Reviews Keep Us in ControlRead More

2 days or 8 weeks. The difference was one supervisor's call.

What Is Transitional Duty?

Transitional duty is work an injured employee does while they recover, within the restrictions …

What Is Transitional Duty?Read More

The Loss Run Column That Says More About Control Than Your Premium

Your loss run has two dates on every claim: the day the injury happened and the day it was …

The Loss Run Column That Says More About Control Than Your PremiumRead More

What to Ask Before Signing With a New Telemedicine or Triage Vendor

Two telemedicine vendors quote you a price. One says $100 per call. The other says $100 per call. …

What to Ask Before Signing With a New Telemedicine or Triage VendorRead More

The Conversation That Changes Your Provider Relationship

Knowing that discount-driven networks can quietly raise total claim costs is one thing. Actually …

The Conversation That Changes Your Provider RelationshipRead More

Beyond “We Offer Telemedicine”: Choosing the Right Intake Model

When an employee gets hurt, the first voice they hear on the phone matters more than most employers …

Beyond “We Offer Telemedicine”: Choosing the Right Intake ModelRead More

What Your Reporting System Reveals About Your Actual Safety Culture

Ask most employers how their safety program is performing, and they will point to one number. …

What Your Reporting System Reveals About Your Actual Safety CultureRead More

Ask, Listen, Fix: Turning Employee Insight Into a Safer Workplace

Somewhere in your organization, someone already knows about a hazard that has not been fixed. They …

Ask, Listen, Fix: Turning Employee Insight Into a Safer WorkplaceRead More

The Three Pillars of a Strong Safety Culture

Most employers already know that safety culture matters. Fewer can explain what actually builds …

The Three Pillars of a Strong Safety CultureRead More

Why Choosing an Insurance Structure Requires a Team Approach

When it's time to renew or restructure a workers' compensation insurance program, many …

Why Choosing an Insurance Structure Requires a Team ApproachRead More

Five Questions to Ask Before Joining a Workers’ Comp Captive

A captive insurance arrangement can be one of the most financially rewarding ways to manage …

Five Questions to Ask Before Joining a Workers’ Comp CaptiveRead More

What Injured Employees Remember Long After They Recover

Most employers measure workers' compensation success by claim cost, claim duration, or …

What Injured Employees Remember Long After They RecoverRead More

The Informal System That Catches What Software Misses

Long before a formal screening tool ever enters the picture, someone at your company already knows …

The Informal System That Catches What Software MissesRead More

The 20-Year-Old Screening Tool Insurers Still Aren’t Using

Most workers' comp programs are still trying to identify high-risk claims by instinct. A supervisor …

The 20-Year-Old Screening Tool Insurers Still Aren’t UsingRead More

The Screening Tool That Cut Concussion Recovery From Months to Weeks

Most concussions resolve in days or weeks. But some injured workers stay out of work for months, …

The Screening Tool That Cut Concussion Recovery From Months to WeeksRead More

Why Your Hiring Process Is Your First Safety Program

Ask most employers when their injury prevention efforts begin, and they will describe safety …

Why Your Hiring Process Is Your First Safety ProgramRead More

The Benchmark Data That Puts Your Company on OSHA’s Radar

Most employers assume OSHA inspections happen for one of two reasons. Either something went badly …

The Benchmark Data That Puts Your Company on OSHA’s RadarRead More

The Fine Print Behind OSHA’s 10-Employee Recordkeeping Rule

Every employer assumes OSHA recordkeeping applies to them. Most of the time, that assumption is …

The Fine Print Behind OSHA’s 10-Employee Recordkeeping RuleRead More

The Lag Between Doing the Work and Seeing the Result

A safety program gets rebuilt from the ground up. Supervisors get properly trained. Return-to-work …

The Lag Between Doing the Work and Seeing the ResultRead More

The Danger of Getting Comfortable with a Good Mod

A mod below 1.00 feels like proof that things are working. It shows up on the renewal paperwork, …

The Danger of Getting Comfortable with a Good ModRead More

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