Famous last words in an insurance office are that the next claim is never going to be the next …
Claim Management
One Critical Step To Start Any Injured Worker Investigation
As workers' compensation stakeholders, there's one step we need to do following a …
One Critical Step To Start Any Injured Worker InvestigationRead More
One Tip To Make Claims Reviews an Effective Use of Time
This post is one in a 3-part series: 6 Ways to Make Workers' Comp Claims Audits/Reviews …
One Tip To Make Claims Reviews an Effective Use of TimeRead More
Efficient Communication Techniques To Get More Done
Members of the claim management team are required to perform many functions during the …
Efficient Communication Techniques To Get More DoneRead More
5 Best Practices to Manage Workers’ Compensation Claims During a Crisis
Communication. Empathy. Flexibility. Patience. Those are key factors that help organizations manage …
5 Best Practices to Manage Workers’ Compensation Claims During a CrisisRead More
The Happy Birthday Lesson That Will Save Work Comp Costs
https://youtu.be/Wx4WVs2p2Us Hello, and happy birthday to me; today is September 14th, and I …
The Happy Birthday Lesson That Will Save Work Comp CostsRead More
Searching For The Right TPA Critical Step in Self-Insurance
The toughest part of setting up a self-insurance program is finding the right third-party …
Searching For The Right TPA Critical Step in Self-InsuranceRead More
22 Things Your Workers’ Compensation Adjuster Should Not Do
Self-insured employers often get into trouble for not being knowledgeable of the requirements of …
22 Things Your Workers’ Compensation Adjuster Should Not DoRead More
Transitioning to a New Norm
The impact of COVID-19 on the insurance market will undoubtedly cause a paradigm shift in how the …
App-Based Technology in Work Comp Claim Handling
Workers’ compensation insurance carriers and third-party administrators (TPA) can drive industry …
Effective Mediation Tips for Claim Handlers
Members of the claim management team are often allowed to represent the defense interests in …
5 Best Practices to Get Injured Workers Back to Function — and Work
Getting injured workers healed and back in action is the primary goal of the workers’ compensation …
5 Best Practices to Get Injured Workers Back to Function — and WorkRead More
COVID-19 and Home Office Workers’ Compensation
The ongoing COVID-19 pandemic is forcing members of the claim management team to face new …
Benchmarks to Measure Your Workers’ Comp Claim Performance
Keeping tabs on your financial books is probably the utmost important task for any business owner …
Benchmarks to Measure Your Workers’ Comp Claim PerformanceRead More
Injured Workers with Chronic Pain Need Special Attention During COVID-19
The current pandemic is taking a toll on everyone, but those with chronic pain are among the most …
Injured Workers with Chronic Pain Need Special Attention During COVID-19Read More
5 Ways to Keep Your TPA Relationship Running on all Cylinders
Whether your carrier/TPA is a small firm in your state or a larger nationwide facility located on …
5 Ways to Keep Your TPA Relationship Running on all CylindersRead More
Lunch Break Injuries: Best Practices in Workers’ Comp Claim Management
There are many strange and oddball issues that claim handlers confront when managing their …
Lunch Break Injuries: Best Practices in Workers’ Comp Claim ManagementRead More
How To Be An Effective Claims Supervisor
If you are a claims examiner or adjuster, you know that your job isn’t exactly a bed of roses. To …
Covid-19 Workers’ Comp Claims – Focus on the Fundamentals
There have been some recent changes in the state legislature of how to handle coven 19 workers’ …
Covid-19 Workers’ Comp Claims – Focus on the FundamentalsRead More
Managing Workers’ Comp Claims in the Covid-19 Environment
Managing workers’ comp claims in the Covid-19 environment is creating several challenges for …
Managing Workers’ Comp Claims in the Covid-19 EnvironmentRead More
















