Hello, and happy birthday to me; today is September 14th, and I celebrate today my 42nd birthday. It got me thinking as I go about on this day, what an extremely important lesson that we can learn from the celebration of our birthdays, whether it’s mine or yours, all of a celebrate one every year. But I think the best lessons in worker’s comp are taken out of our own experiences.
The Best Work Comp Lessons Come From Our Own Experiences
So on our birthdays, we get text messages, calls, Facebook messages from friends and family wishing us well and wishing us a happy birthday to me. I like that. And I’m sure that you do too. And I got to think it is why, why is that the case? And it came down to this, this point, people thinking of you or people thinking of me today and my birthday, people thinking of you on your birthday, when you get those calls, when you get those cards, when you get those messages, when you get those Facebook posts, even if it’s from a friend you haven’t talked to for 15 years, they wish you that little happy birthday on your timeline.
And it makes you feel kind of nice because people are thinking of you. It’s not about the gifts. It’s not about anything else. Really the main point is people thinking of you and the closer those people are to you, the more that celebration and the more meaningful this idea becomes. I want you to think about that on your birthday. I want you to think about the importance of those messages, the importance of those relationships.
Expressions of CARE
And then I want you to think about your injured workers. During your birthday, it’s not expected of you that you reach out to the others. It’s expected, hopefully, that others are reaching out to you as an injured worker. You feel in that same type of place, that same type of place that you don’t really oftentimes know what’s going on. Particularly at your employer, you don’t know where the relationship stands. You don’t know if you’re welcome back to work. You don’t know if you’re going to get in trouble. You don’t know a lot of stuff. There’s a lot of questions about how to even navigate this crazy work comp system, those little notes. And we talk about these expressions of gratitude, these little expressions of sending someone to get well card of reaching out to them, giving them a phone call, going to visit them at the hospital. What are you doing? There is you’re thinking about that other person. You’re thinking about that injured worker. You’re thinking about how you can help them. You’re expressing this idea that you care about them, that you care about them. And ultimately, as we all navigate this life and we deal with a lot of complexity, the simplicity of all this stuff is that it oftentimes come down to relationships.
Work Comp is Complex
It’s other comes down to people thinking of you. It comes down to people caring about you. If you can put these elements of how you want to be treated, oftentimes again, it’s our best lessons that we learn, oftentimes from our own personal experiences of how we want to treat others or how they would like to be treated is that it comes down to these things. Think about your injured workers, express some care for them, help them get back to work, answer their questions, and deal with some of the complexity that maybe isn’t so complex for us, because we do work comp every day, but it is complex for them, help them navigate it, express that care and enjoy the day. And then at the end of the day, when you see your results, you might just be blown out of candles to celebrate how well it’s gone.
Again. My name is Michael Stack. I’m the CEO of Amaxx. And remember, your work today in workers’ compensation can have a dramatic impact on your company’s bottom line, but it will have a dramatic impact on someone’s life. So be great.
Author Michael Stack, CEO Amaxx LLC. He is an expert in workers’ compensation cost containment systems and helps employers reduce their workers’ comp costs by 20% to 50%. He works as a consultant to large and mid-market clients, is a co-author of Your Ultimate Guide To Mastering Workers Comp Costs, a comprehensive step-by-step manual of cost containment strategies based on hands-on field experience, and is the founder & lead trainer of Amaxx Workers’ Comp Training Center , which offers the Certified Master of Workers’ Compensation national designation.
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