The average weekly wage (AWW) is one of the most important calculations a claim handler will make …
Claim Management
Average Weekly Wage: Getting it Right
The average weekly wage is the basis for paying all indemnity and wage loss benefits in workers’ …
Using a Workers Compensation Claim Coordinator
Regardless of the employer’s size and operational locations, it is wise to have a technical claim …
20 Common Adjuster Mistakes And What To Do About It
One thing seldom heard from the insurance company or the third-party claims administrator (TPA) is …
20 Common Adjuster Mistakes And What To Do About ItRead More
Beginners Guide to Workers Comp Reserves
Reserves are the amount of money that is set aside to pay the cost of a workers’ compensation …
Use Claim Investigation Tools To Uncover The Truth
If you have ever felt an adjuster assigned to one of your workers’ compensation claims was not …
3 Strategies to Eliminate Chronic Pain Claims
Chronic pain is the most prevalent health condition in the U.S. workforce, with cost estimates of …
5 Ways to Get to the Bottom of Work Injury Causation
Some things were much simpler back in the day, like determining whether an employee’s injury or …
5 Ways to Get to the Bottom of Work Injury CausationRead More
When To Update Work Comp Reserves To Reflect Exposure
Reserving a file is extremely complicated. It is one of the most difficult aspects of working a …
When To Update Work Comp Reserves To Reflect ExposureRead More
How To Properly Document A Workers Compensation Claim File
Regardless if the workers' compensation claim is compensable or contested, it is mandatory that all …
How To Properly Document A Workers Compensation Claim FileRead More
11 Tips for Taking an Effective Recorded Statement in Workers’ Compensation Claims
The recorded statement is crucial in the workers’ compensation claims process. It is a formal …
11 Tips for Taking an Effective Recorded Statement in Workers’ Compensation ClaimsRead More
10 Best Practices for the Workers Compensation Claim Handler
Workers’ compensation claim handlers are crucial in facilitating the claims process and ensuring …
10 Best Practices for the Workers Compensation Claim HandlerRead More
Properly Handling Mental Claims in Workers’ Compensation
Workers’ compensation injuries involving a mental injury are costly to defend and can be even more …
Properly Handling Mental Claims in Workers’ CompensationRead More
Adjuster Communication Is Critical When Denying Claim
Communication has always been the key aspect in dealing the claims. There is a direct correlation …
Adjuster Communication Is Critical When Denying ClaimRead More
What Is The Claim Handling Score At Your TPA?
Employers often wonder if they are getting quality claim handling on their workers’ compensation …
Read Adjuster’s File Notes To Understand Your Work Comp Claim
To know what is occurring on your company’s workers’ compensation claims, read the adjuster’s …
Read Adjuster’s File Notes To Understand Your Work Comp ClaimRead More
10 Ways To Prevent Workers’ Comp Fraud
More and more cases are being publicized for successfully prosecuting workers' compensation fraud. …
Cocaine Bear and the Work Comp Intoxication Defense
The recent movie Cocaine Bear parodies an incident where a black bear in the wild ingested roughly …
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Socrates Lesson on 3 Elements to Build a Better Safety Culture
Socrates said I cannot teach anybody anything. I can only make them think. …
Socrates Lesson on 3 Elements to Build a Better Safety CultureRead More
WC Cost Containment For The Claims Management Team
The workers’ compensation claim management team is charged with numerous responsibilities. One of …