This post is one in a 3-part series: Part 1: Stop Wasting Time Doing Workers' Comp Claim …
Part 3: What to Do AFTER a Workers’ Comp Claim AuditRead More
Claim Management
Part 2: Select the Right Claims for a Workers’ Comp Claim Audit
This post is one in a 3-part series: Part 1: Stop Wasting Time Doing Workers' Comp Claim …
Part 2: Select the Right Claims for a Workers’ Comp Claim AuditRead More
Part 1: Stop Wasting Time Doing Workers’ Comp Claim Audits
This post is one in a 3-part series: Part 1: Stop Wasting Time Doing Workers' Comp Claim …
Part 1: Stop Wasting Time Doing Workers’ Comp Claim AuditsRead More
Best in Class Claims Investigation
Members of the claim management team play many important roles when it comes to claim …
Review Your Claim Management Systems
A new year means an opportunity to review your claim management processes to ensure best practices …
Why Every Employer Should Request Their Account Handling Instructions
One of the main goals in managing workers' compensation costs is returning your injured worker to …
Why Every Employer Should Request Their Account Handling InstructionsRead More
16 Points you MUST include in your Account Handling Instructions
What ARE "account handling instructions," you ask? Account service instructions (ASIs), also called …
16 Points you MUST include in your Account Handling InstructionsRead More
20 Unfair Claim Practices For Your Adjuster To Avoid
The workers' compensation adjuster, who is often dealing with attorneys out to maximize the cost of …
20 Unfair Claim Practices For Your Adjuster To AvoidRead More
Complete A Better Accident Investigation
Famous last words in an insurance office are that the next claim is never going to be the next …
One Critical Step To Start Any Injured Worker Investigation
As workers' compensation stakeholders, there's one step we need to do following a …
One Critical Step To Start Any Injured Worker InvestigationRead More
One Tip To Make Claims Reviews an Effective Use of Time
This post is one in a 3-part series: 6 Ways to Make Workers' Comp Claims Audits/Reviews …
One Tip To Make Claims Reviews an Effective Use of TimeRead More
Efficient Communication Techniques To Get More Done
Members of the claim management team are required to perform many functions during the …
Efficient Communication Techniques To Get More DoneRead More
5 Best Practices to Manage Workers’ Compensation Claims During a Crisis
Communication. Empathy. Flexibility. Patience. Those are key factors that help organizations manage …
5 Best Practices to Manage Workers’ Compensation Claims During a CrisisRead More
The Happy Birthday Lesson That Will Save Work Comp Costs
https://youtu.be/Wx4WVs2p2Us Hello, and happy birthday to me; today is September 14th, and I …
The Happy Birthday Lesson That Will Save Work Comp CostsRead More
Searching For The Right TPA Critical Step in Self-Insurance
The toughest part of setting up a self-insurance program is finding the right third-party …
Searching For The Right TPA Critical Step in Self-InsuranceRead More
22 Things Your Workers’ Compensation Adjuster Should Not Do
Self-insured employers often get into trouble for not being knowledgeable of the requirements of …
22 Things Your Workers’ Compensation Adjuster Should Not DoRead More
Transitioning to a New Norm
The impact of COVID-19 on the insurance market will undoubtedly cause a paradigm shift in how the …
App-Based Technology in Work Comp Claim Handling
Workers’ compensation insurance carriers and third-party administrators (TPA) can drive industry …
Effective Mediation Tips for Claim Handlers
Members of the claim management team are often allowed to represent the defense interests in …
5 Best Practices to Get Injured Workers Back to Function — and Work
Getting injured workers healed and back in action is the primary goal of the workers’ compensation …
5 Best Practices to Get Injured Workers Back to Function — and WorkRead More
