Details of the Third Party Administrator Service Agreement
Self-insured employers who utilize a third-party administrator (TPA) to administer their workers’ compensation claims frequently feel they do not get everything they bargained for from…
Details of the Third Party Administrator Service AgreementRead More
Deny That Claim! Workers Compensation Claims You Can (and Should) Deny
Employers frequently take the attitude that regardless of the facts surrounding a workers’ compensation claim, it will be paid. Fortunately, common sense sometimes (but not…
Deny That Claim! Workers Compensation Claims You Can (and Should) DenyRead More
Importance of Brand and Identity in Workers’ Compensation
One person yells ‘we are!’ and the rest of the fans say ‘Penn State!’. Hello my name is Michael Stack and i’m the CEO of…
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Directed Medical Care: Take Control of the Injury from the Start
Interested stakeholders in the workers’ compensation process can take control of the claims process and reduce the amount of money spent on medical costs by…
Directed Medical Care: Take Control of the Injury from the StartRead More
Stop Fraud, Waste, and Abuse in Work Comp
Members of the claim management team face many challenges that include stopping fraud, waste, and abuse in workers’ compensation claims. It is important to be…
Senior Nurse Review Can Be Cure For Chronic Pain Cases
Treatment for pain is the overall largest component of medical treatment in workers’ compensation claims yet often adjusters do not know how to use nurses…
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How To Use Discipline To Enforce Safety At Work
In the past, a client told me about their new safety program. They had some good protocol in place, and they were ready to make…
Proper Setup And Handling Of New Work Comp Carrier Accounts
When a carrier gets a new account, it is a time of transition. There are new ways of doing things, new people to deal with,…
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Setting The Standard For Safety Controls Workers Compensation
Every now and then it is good to go back to safety basics. At times throughout the course of a year we will veer off…
Setting The Standard For Safety Controls Workers CompensationRead More
Workers Compensation Insurance Premium Audits
Annual Premium Audits (aka payroll reviews) are required by insurance carriers. They can be challenging for the insured employer as they tend to be disruptive,…
The Importance of Medical Bill Review in Workers Compensation
Risk Managers and workers’ compensation claim managers normally know the purpose of medical bill review is to reduce medical bills to the state fee schedule…
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Create A Workers’ Compensation GPS
Few managers would consider travel to a distant location without a global positioning system (GPS) on how to get to their destination. The GPS provides…
Medical Issues in Workers’ Compensation
Due to the increasing costs of medical care in the United States, expenses related to the medical portion of workers’ compensation claims continue to be…
Implementing an Effective Injury Triage Program to Reduce Work Comp Costs
Post injury triage offers countless opportunities to interested stakeholders seeking to reduce workers’ compensation costs. It not only provides an immediate injury response, but it…
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The Return-to-Work Toolbox: Get Injured Employees Back to Work Quickly
Interested stakeholders who return employees to work following an injury can dramatically reduce workers’ compensation program costs. Studies also indicate that there is an increase…
The Return-to-Work Toolbox: Get Injured Employees Back to Work QuicklyRead More
Lack of Communication Increases Work Comp Costs
Think back to a time when you were left out of the loop on something important. How did it make you feel? Did you have…
You Have Your MSA Allocation Report – Now What?
Medicare Secondary Payer compliance remains a hot-button issue in many workers’ compensation programs that will never go away. For far too long, members of the…
Quickly Build Rapport With Injured Workers Over The Phone
Intentionally Developing Rapport The skill of being able to quickly develop rapport with injured workers over the phone will pay massive dividends over time.…
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Top Traits of a Successful Workers’ Comp Claim Handler
Members of the claim management team play an essential role in handling a workers’ compensation claim. When they perform their job successfully, they can make…
Top Traits of a Successful Workers’ Comp Claim HandlerRead More
Selecting the Correct Workers’ Comp Third-Party Administrator
Employers make important decisions regarding their workers’ compensation programs. One of these decisions is selecting the proper third-party administrator when there are self-insured or are…
Selecting the Correct Workers’ Comp Third-Party AdministratorRead More
