There is one feeling and one emotion that when intentionally done can have more impact on you personally and those around you than all others. Hello, my name is Michael Stack. I’m the CEO of Amaxx, and today I’m talking about gratitude. Gratitude. We just had our Thanksgiving holiday last week, turkey, stuffing, mashed potatoes, gravy, families coming together, friends coming together, sharing time together to intentionally be thankful, be grateful for each other, for the gifts for our life, for the blessings in our lives.
How Can You Express Intentional Gratitude?
It’s such a beautiful holiday because it intentionally drives us to share this idea of gratitude, to share this concept of gratitude, and at that time, as you’re sitting at the table, as you’re sharing this wonderful meal together, a lot of stuff, even if there’s family dynamics that are a little hairy, at least at the table, when you are expressing intentional gratitude, a lot of that drifts away, at least for a moment.
I want you to think about this concept, this concept of gratitude in terms of your work comp program, in terms of your work comp program. How can you, as a professional, you, I’m talking you in your role, in your work comp management program, whether you’re a service provider or you’re an employer, how can you express more gratitude for others on your team and injured workers intentionally through the process? How can you intentionally do that? How can you do that and express more gratitude intentionally to those on your team and to the injured workers? I want to give you a couple tips. I want to give you a couple of tips and don’t take these as all. These are the only things that you can do. The idea here is for you to think about it, for you to engage. How do you now do this with intention?
Ideas to Express Intentional Gratitude
Systematically? I want to give you a couple ideas. Get well cards. Thank you cards, general expressions of gratitude. Get well card for your injured workers. Hey, we’re sorry you got hurt, Tom. We look forward to having you back on our team soon. Signed off by your manager, whoever, it’s thank you to our adjuster. I know how difficult your job is. We really appreciate how you handled John Smith’s claim. You did an outstanding job on that. You saved us a bunch of money. We’re really appreciative for all that you have going on and what you do for our company. Little expressions of gratitude in the terms of gift card, in terms of get well cards, thank you cards, other expressions of thanks in terms of even just a little text message, a little note, a little email can make a massive, massive difference. This is to your adjusters, this is to your medical providers, to your attorneys, to your other people on your claim handling team and to your injured workers as well, and to your supervisors.
Express Gratitude Systematically and Consistently
If you could do this with intention for your injured workers and with those on the team, it is an incredibly, incredibly powerful emotion that, as I said, when done with intention can be the most impactful emotion and feeling that we have. Again, my name is Michael Stack. I’m the CEO of amax. Remember, your work today, and workers’ compensation can have a dramatic impact on your company’s bottom line, but it will have a dramatic impact on someone’s life, so it’d be great.
Michael Stack, CEO of Amaxx LLC, is an expert in workers’ compensation cost containment systems and provides education, training, and consulting to help employers reduce their workers’ compensation costs by 20% to 50%. He is co-author of the #1 selling comprehensive training guide “Your Ultimate Guide to Mastering Workers’ Comp Costs: Reduce Costs 20% to 50%.” Stack is the creator of Injury Management Results (IMR) software and founder of Amaxx Workers’ Comp Training Center. WC Mastery Training teaching injury management best practices such as return to work, communication, claims best practices, medical management, and working with vendors. IMR software simplifies the implementation of these best practices for employers and ties results to a Critical Metrics Dashboard.
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