Supervisor Training – Why It’s Important in Workers’ Comp

 

 

The fundamentals that we learn in anything that were due are incrementally more impactful and important than the frills and the specialty things that will learn later. Hello, my name is Michael Stack and the CEO Amaxx, and that concept in regarding the fundamentals be incrementally more important. I want to talk to you about that today in regards to your supervisors, in regards to training your supervisors, to respond properly to injuries in managing worker’s comp, the fundamentals are incrementally more important. And at that moment, the injured worker comes to Mr and Mrs. Supervisor and says, you know, I just fell. I kind of tweaked my back here. I, I’m not sure what’s wrong with it. What should I do? What should I do? That’s the fundamental being incrementally more important. There’s three items that I wanna talk to you about. What led me to think about this is I took the kids out this past week.

Learn how to ride & balance on a trail

Again, it’s spring here at the end of March. Snow was melted, starting to get a little bit warmer. We got our mountain bikes out. We went to this cool preserve. It’s about 10 minutes from our house here called Edwin Smith preserve. It’s got great trails, green trails, blue trails, black diamond trails. We started on the greens, the kids aged seven to 11 to get their fundamentals back in balancing the bike, getting comfortable, going over some rocks, going over some tree route, riding the trail and getting comfortable on their bike is incrementally significantly more important than learning how to bunny hop or learning, how to G dance around a, a sleep steep slope. If you know what I’m saying, in regards to your supervisors, they need to learn how to ride and comfortably balance on the trail before they can learn how to bunny hop. This is, is the fundamental.

Be Empathetic

This is the green trail in regards to your supervisor’s training. And this is incredibly incredibly important. So let’s talk about what they do. Let’s talk about what the balancing on the bike means in terms of supervisors learning these fundamentals on the green trail, three specific things they need to know when an injured work comes to them. Mr. Mrs. Supervisor, I just felt I hurt my knee. My, my hip kind of hurt my shoulder. I was just, you know, I’m not sure. Okay. What do you do now? How do they respond? Hugely important. Three things. I’m sorry. You got hurt. I’m sorry. You got hurt. This empathy, this caring response in a truly authentic way. Critically, critically important. I can go through study after study the shows you what the impact is financially. I’m sorry. You got hurt. How are you feeling? I’m sorry. You got hurt.

How are you feeling? And then listen, and problem solve. I’m sorry you got hurt. How are you feeling? Listen, and problem solve. Responding with care out of the gates is the green trail is balancing on the bike in terms of workers’ compensation management for supervisors. Very, very simple, responding with care, balancing on the bike, getting the fundamentals down, hugely, hugely impactful in regards to how that claim is going to turn out again. My name is Michael Stack and I’m the CEO of Amaxx. Remember your work today in worker’s compensation specifically in regards to training your supervisors can have a dramatic impact on your company’s bottom line, but it will have a dramatic impact on in someone’s life. So be great. All.

Author Michael Stack, CEO Amaxx LLC. He is an expert in workers’ compensation cost containment systems and helps employers reduce their workers’ comp costs by 20% to 50%. He works as a consultant to large and mid-market clients, is a co-author of Your Ultimate Guide To Mastering Workers Comp Costs, a comprehensive step-by-step manual of cost containment strategies based on hands-on field experience, and is the founder & lead trainer of Amaxx Workers’ Comp Training Center, which offers the Certified Master of Workers’ Compensation national designation.

Contact: mstack@reduceyourworkerscomp.com.

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