Even though the Kansas city chiefs were down by 10 points late in the second half of last night’s Super Bowl 54 to the San Francisco 49 years, you just kind of felt that something was coming.
Hello, my name is Michael stack and I’m the CEO of Amaxx and today I want to talk with you about that Chief’s victory, how it gave us a great roadmap and preview of how to actually handle and understand how a work comp claim is going to go. That predictor, that feeling that something either going to go really well or possibly go really poorly and it’s those ones that are going to possibly go really poorly that we need to pay attention to because those are the ones that caused those really poor outcomes for the injured workers and cost us a bundle, a bundle of money and frustration. So, we want to avoid those as much as possible.
Intervene EARLY In a Workers’ Comp Claim
So we need to get in front of them and we need to intervene early. And we know the earlier we intervene, the better we’re going to do. So, I want to give you two really quick tips here on how to get in front of this. If you followed any of the NFL playoffs this year, you know that the Chiefs were down by at least 10 points in every single one of their games, so when they were down again in the Superbowl, it wasn’t a big deal. You knew that they could overcome it. The fans knew that they can overcome it in the stadium and us watching it on TV knew that they could like the overcome it. It’s such a great indicator, such a great preview, such a great lesson for us to learn the work comp industry. They were extraordinarily resilient. They’d done it in the past and they’re going to probably do it again in the future.
How Well Have Injured Workers’ Handled Setbacks In The Past?
How well have your injured workers handled setbacks in the past? They had a big project. They had a big deadline. They had a big challenge, was another coworker or the supervisor or any number of billion things that could be a big issue or setbacks at work in our normal everyday lives in an office or construction site. Any type of work setting, how have they handled setbacks in the past? It is a major, major, major indicator of how they’re going to handle them in the future. If you don’t know this personally and you’re managing a claim about your injured worker, ask somebody who does because again, it’s going to give you tremendous insight into how they’re going to handle their claim and their setback and if they’ve handled everything poorly in the past as work comp professionals, we’re going to need to leverage some other tools, whether that’s case management or field case management or we’re going to leverage some other outside interventions to get in front of these problems.
We’re going to spend a little bit of time and energy upfront to avoid a major pain and a major cost on the backend resiliency. How have they done that? Learn that from last night, the Chiefs victory in the Super Bowl, it’s a major indicator.
Orebro Pain Screening Questionnaire
Now this one we didn’t learn in the Super Bowl, but it’s a great work comp technique. Anyway, so the Orebro brain screening questionnaire, it’s also called the short form 12 if you Google this, it’s free to use. It’s in the public domain. It doesn’t cost you a thing. This is a more formal way to do this. Now, this has been tested over many, many years and up to 95% accuracy. The Orebro pain screening questionnaire can tell you, how well they’re going to handle and injury. Are they going to do well? Are they going to not going to do well and again, leverage those interventions for the ones that need that extra support.
It’s going to cost avoid so much money and so much pain and frustration and really drive that better outcome for the injured worker. This test is administered two to four weeks typically into the claim and this can be done by a case manager. It could be done by a third-party vendor, it could even be done by the adjuster that administers this task. Look it up, leverage it.
Create Better Outcomes & Dramatically Reduce Workers’ Comp Costs
Neither one of these costs of thing. It’s just about being intentional about having that feeling, that indicates that something’s going to go, and then getting on top of it and being a professional in handling it so that you can create that better outcome and dramatically reduce your workers’ compensation costs, particularly for following these systems.
Again, my name is Michael stack. I’m CEO of AMAX, and remember your work today, sitting at your desk, particularly following these systems, can have a dramatic impact on your company’s bottom line, but it will have a dramatic impact on someone’s life. So, be great!
Author Michael Stack, CEO Amaxx LLC. He is an expert in workers’ compensation cost containment systems and helps employers reduce their workers’ comp costs by 20% to 50%. He works as a consultant to large and mid-market clients, is a co-author of Your Ultimate Guide To Mastering Workers Comp Costs, a comprehensive step-by-step manual of cost containment strategies based on hands-on field experience, and is founder & lead trainer of Amaxx Workers’ Comp Training Center .
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