7 Standard Employer Tips
2. Post all state required notices where all employees will see them and know what to do in the case of an injury.
3. Post the approved the medical provider(s) [in the states where the employer selects the medical provider], or post the suggested medical provider(s) [in the states where the employee selects the medical provider] with the notation the employee can select their own doctor.
4. Report the claim immediately after the accident (not the next day or the next week) to the insurer or TPA who will handle the claim. If you do not already know who the adjuster will be for the work comp claim, ask the claims office for the adjuster's name and phone number, then call the adjuster and ask if he/she has all the information needed. (WCxKitz)
5. Remain actively involved in the workers comp claim. Make sure the employee's supervisor and any witnesses are available to talk to the adjuster. Advise the adjuster of any contact you receive from a medical provider or an attorney representing the employee.
6. Stay in contact with the employee. By keeping the lines of communication open with the employee, the claim will move faster and the risk of an adversarial situation is diminished.
7. Have an active and effective return-to-work program. Provide the doctor with a written outline of the employee's job duties and physical requirements. Numerous studies show when employees return to work on modified duty or light duty the overall cost of both medical care and indemnity benefits are reduced.
11 Proactive Employer Tips
Employers who are on top of the claims process also take these proactive steps:
1. Coordinate between the risk management department and the human resources department to provide immediately to the adjuster.
9 Employee Recommendations
Your employees are just as anxious as you are about getting their workers comp claim processed and paid quickly. Post these recommendations and give them to your employees in a pamphlet when a workplace injury occurs.
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TD Calculator: http://www.LowerWC.com/transitional-duty-cost-calculator.php
Do not use this information without independent verification. All state laws vary. You should consult with your insurance broker or agent about workers' comp issues.
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