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You are here: Home / Post Injury Systems / Communication with Employees / Your Workers Comp Employee Brochure Should Answer These 7 Questions

Your Workers Comp Employee Brochure Should Answer These 7 Questions

June 10, 2010 By //  by Rebecca Shafer, J.D. Leave a Comment

When an injury happens at the workplace it’s only natural people are stressed out and may not be thinking clearly. Preparing your employees and supervisors before an injury occurs is an excellent communication technique. 
 
A brochure  stating clearly what do  when an employee is hurt at work is an important step in managing your workers’ compensation cases. Whether your design and write your own brochure or ask your third-party administrator or carrier to provide the material, brochures must meet certain goals.
 
According to the 2009 RIMS survey, only 54% of companies have such a brochure or communication piece. So, 46% of employers have an easy opportunity to fill this important communication gap.
 
A Good Brochure  begins with these basics:

  1.  Written at a 6th grade level.
  2.  Written in several languages.
  3.  Visually inviting; i.e., simple, clear style and formatting.
And answers these 7 employee questions:

  1.  What to do to receive care.
  2.  Will they lose their job if they are injured?
  3.  Who pays the medical bills?

     What the employer wants the employee to know:

  4. Temporary duty available.
  5.  How they participate in TAD.
  6. There are other obligations such as weekly meetings.
  7.  What happens to those who abuse the system?
By removing the “mystery”  from the process, your employees know you are their first point of contact. (workersxzcompxzkit) And, you will see your litigation rate will drop because plaintiff’s attorneys say the number one reason injured employees come to them is because they’ve been unable to get information from their employer.
  
Author Rebecca Shafer, J.D.. has worked successfully for 20 years with many industries to reduce Workers’ Compensation costs, including airlines, healthcare, manufacturing, printing/publishing, pharmaceuticals, retail, hospitality and manufacturing. Contact:  RShafer@ReduceYourWorkersComp.com   or 860-553-6604.

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Do not use this information without independent verification. All state laws vary. You should consult with your insurance broker or agent about workers' comp issues.

©2010 Amaxx Risk Solutions, Inc. All rights reserved under International Copyright Law. If you would like permission to reprint this material, contact Info@WorkersCompKit.com

Filed Under: Communication with Employees, Coordinating Medical Care, WC 101 Tagged With: Employee Brochure, Workplace Injuries

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