If your company has a large, decentralized workforce, you may need a dedicated person responsible for coordinating injured employees return to work efforts. It’s probably not enough to have a Transitional Duty Policy, you may need personnel to coach employees, support local management and and follow through with other actions in your workers’ compensation program. The RTW Coordinator or WC Coordinator can play the central role of coordination.
Here are 8 things a WC Coordinator or RTW Coordinator can do:
1-Contact Local Management or HR to help them bring every injured employee back to work. 2-Assist the General Manager (GM) determine suitable transitional duty jobs for every injured employee.
3-Make sure the TPA or claims administrator has all the documentation needed for claim processing and return to work placement.
4-Make sure the TPA or claims administrator know about your workers’ compensation cost containment process.
5-Inform the payroll department when an employee is receiving indemnity payments (lost wages) so regular pay can be discontinued. Make sure the employee has not filed for unemployment.
6-Assist the GM with maintaining frequent contact with the injured employee, including attend weekly meeting with the employee and GM.
7-Familiarize local management with the new WC Cost Control Process.
8-Follow up on each step of the claim until the employee is back to work full duty in their original job by removing EVERY obstacles that gets in the way of a complete return to work. Try the WC Cost Calculator to show the REAL COST of work comp. Look at WC 101 for the basics about workers comp. Workers’ Comp Kit® is a web-based online Assessment, Benchmarking and Cost Containment system for employers. It provides all the materials needed to reduce your costs significantly in 85% less time than if you designed a program from scratch.
Do not use this information without independent verification. All state laws are different. Consult with your corporate legal counsel before implementing any cost containment programs.
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