Barbara Galluppi is a top claims expert in the insurance industry and knows how companies can avoid litigation and reduce related expenses, so she speaks from experience. She calls it "damage control." She's agreed to tell us the best ways to reduce litigation expenses and improve management of litigated claims. She breaks these down into five categories. Starting Monday, we'll discuss them separately in this mini-series. The areas are:
- Avoid litigation altogether by improving employer-employee relations
- Control legal costs ("damage control" as Barb calls it)
- Attorney control
- Management of legal fees
- Defense participation
These are complex areas of WC cost containment, so we'll tackle each on separately starting Monday. Barbara Galluppi, CPCU, is Area Senior Vice President Claims at Arthur J. Gallagher Risk Management Services. She is based in Itasca, IL. We'll look forward to learning how to manage — and avoid — litigation. To subscribe to our blog by RSS feed or email, go to the upper right-hand corner and sign up. Or visit us every day for more important tips in building your cost containment program. For more information about claim advocacy services click here: Claim Advocates For more cost savings tips go to WC Cost Reduction Tips.