Testimonial
"The role of the employer in its workers comp claims has never been so thoroughly and clearly explained. As a desk reference it is invaluable. It is one of the tools that should never be out of reach for a risk manager. Direct employer involvement with claims in the first weeks is the difference between success and failure. This manual will guide the conscientious employer through the pitfalls." T. Ronca, Workers Compensation Defense Attorney, Long Island, NY

"This book is exactly what we needed to compliment Arthur J. Gallagher's results oriented Loss Control services for our clients with high workers compensation costs. It helps guide them through the complex process of gaining management commitment for a workers compensation cost reduction program. The suggestions for implementing transitional duty, communicating with employees, and reducing fraudulent claims are right on target. It provides suggested procedures that are customizable for any work place. Clients appreciated that we gave them such a useful tool to reduce their workers comp costs." R. F. Walker, Arthur J. Gallagher, Risk Management Services, NY

"The Safety Director at our company is using the book as an outline of claims management, workers compensation and safety. He is using specific chapters for training the supervisors at our company. He's using it like a textbook; it is useful in working with the supervisors who they are getting more involved in the claims process moving forward." Business Owner, Rochester, NY