I had lunch with a nurse case manager not too long ago and we were discussing misdiagnosed …
Claim Management
Social Media Basics for Attorneys and Claims Professionals
Social media is web-based interaction that is highly accessible and utilizes scalable publishing …
Social Media Basics for Attorneys and Claims ProfessionalsRead More
Important Points to Include in Account Handling Instructions
Account handling instructions inform insurance adjusters on how to handle a company’s workers’ …
Important Points to Include in Account Handling InstructionsRead More
In Work Comp, Don’t Be Surprised If…
Work comp is a “remedial statute” which did not exist prior to the first decade of the 20th …
Don’t Overlook Workers Comp Needs for Volunteers
As more companies and organizations nationwide are discovering, volunteering can be beneficial to …
Ethics In Insurance Claims Negotiations
In the fast-paced world of workers’ compensation claim management, we are challenged on a daily …
Work Comp Claims: You Can’t Improve What You Don’t Measure
All successful companies measure their performance. Non-financial measurements might include number …
Work Comp Claims: You Can’t Improve What You Don’t MeasureRead More
What Is Your Workers Compensation Claim Worth?
Risk managers frequently ask “what is the claim worth” when trying to get an idea of the long term …
You Will Smile When You See The Work Comp Savings Of On-Site Cameras
When talking to a new account or new insured an important question to ask is if they have cameras …
You Will Smile When You See The Work Comp Savings Of On-Site CamerasRead More
Is Surveillance Your Only Work Comp Fraud Prevention Technique?
Large workers’ compensation insurers will have a special investigations unit (SIU) dedicated to …
Is Surveillance Your Only Work Comp Fraud Prevention Technique?Read More
Why A Simple Slip And Fall Claim Is Not So Simple
I think a lot of adjusters believe that a slip and fall injury is an open/closed kind of case. The …
Defense In Depth On Work Comp Claims: The Employer’s Role
“Defense in depth” is a principal from conflict theory which promotes using several defenses in …
Defense In Depth On Work Comp Claims: The Employer’s RoleRead More
Breakdown in Communication and Expectation Leads to Claim Disasters
Pretend for a second that this is a headline/title of an article in a …
Breakdown in Communication and Expectation Leads to Claim DisastersRead More
Undocumented Workers Eligible for Workers’ Comp Benefits
In November, 2013 the Iowa Supreme Court ruled in the case of Staff Management v. Jimenez that …
Undocumented Workers Eligible for Workers’ Comp BenefitsRead More
You Caught ‘Em Red Handed, Now Take Action On Fraudulent Work Comp Claim
It is a fact that most workers compensation claims are legitimate. However, workers compensation …
You Caught ‘Em Red Handed, Now Take Action On Fraudulent Work Comp ClaimRead More
Little Used Federal Laws Give Employer Disability Management Control
Employers interact with employee disability through a number of laws. Until now, there has been …
Little Used Federal Laws Give Employer Disability Management ControlRead More
Never Give Up – The Mantra of an All Star Work Comp Adjuster
Too often adjusters will perform a background check, medical record sweep, or run an ISO sweep* …
Never Give Up – The Mantra of an All Star Work Comp AdjusterRead More
Poor Documentation Makes Claims Handling 100x More Difficult
File notes and goals are becoming extinct. Realistically, the only way to move a file …
Poor Documentation Makes Claims Handling 100x More DifficultRead More
Your IME Doctor Selection Can Make or Break Your Case
A common error I notice in work comp files are adjusters choosing the wrong IME doctor. Sure …
Your IME Doctor Selection Can Make or Break Your CaseRead More
Make Sure Injury Is Work Related Before Approving Treatment
The wise workers’ compensation adjuster during the initial investigation of the claim ties down the …
Make Sure Injury Is Work Related Before Approving TreatmentRead More
