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Michael B. Stack

The Day-One Strategy That Determines Whether You Win or Lose a Claim

Most employers think winning a litigated workers’ comp case depends on the attorney’s performance …

The Day-One Strategy That Determines Whether You Win or Lose a ClaimRead More

The $50,000 Question: “What Do You Think?” and Why Employers Should Ask It More

Early engagement with defense counsel. Not when the claim is denied.Not when the IME is …

The $50,000 Question: “What Do You Think?” and Why Employers Should Ask It MoreRead More

The Trust & Care Framework That Prevents Workers’ Comp Claims From Going Legal

When employers talk about building a best-in-class workers’ compensation program, they usually jump …

The Trust & Care Framework That Prevents Workers’ Comp Claims From Going LegalRead More

The #1 Question Employers Ask: Should We Pay Small Claims Out of Pocket?

One of the most common questions employers ask is: “Should we report small claims to the …

The #1 Question Employers Ask: Should We Pay Small Claims Out of Pocket?Read More

The 70% Secret: How the ERA Cuts Your Mod Faster Than Anything Else

The Experience Rating Adjustment (ERA) is one of the most powerful, most overlooked cost-reduction …

The 70% Secret: How the ERA Cuts Your Mod Faster Than Anything ElseRead More

The 48-Month Trap: How One Bad Workers’ Comp Year Impacts Your Mod for Three More

A bad workers’ comp year can feel like a disaster. A cluster of injuries, a catastrophic loss, or a …

The 48-Month Trap: How One Bad Workers’ Comp Year Impacts Your Mod for Three MoreRead More

One Injury, One Dataset: How to Create a Seamless Safety–Work Comp Workflow

One of the most costly inefficiencies in injury management comes from the way employers collect and …

One Injury, One Dataset: How to Create a Seamless Safety–Work Comp WorkflowRead More

Is It First Aid or Medical Treatment? A Clear, Employer-Friendly OSHA Guide

One of the most misunderstood areas of OSHA compliance is the difference between first aid and …

Is It First Aid or Medical Treatment? A Clear, Employer-Friendly OSHA GuideRead More

Using Data to Strengthen Your Provider Relationships

Numbers don’t replace relationships — but they can make them stronger. In today’s workers’ …

Using Data to Strengthen Your Provider RelationshipsRead More

The Three C’s of a Great Medical Provider Relationship — Care, Cooperation, and Credentials

Behind every well-managed claim stands a well-chosen provider. In workers’ compensation, medical …

The Three C’s of a Great Medical Provider Relationship — Care, Cooperation, and CredentialsRead More

The Hidden Costs of Discount-Driven Medical Networks

At first glance, “discount” sounds like a good deal. Every employer wants to believe that a 30% or …

The Hidden Costs of Discount-Driven Medical NetworksRead More

The Story Your Data Should Tell – Part 3: Turning Numbers Into a Narrative That Drives Change

Data alone doesn’t inspire people. Stories do.You can present all the charts, metrics, and reports …

The Story Your Data Should Tell – Part 3: Turning Numbers Into a Narrative That Drives ChangeRead More

The Story Your Data Should Tell – Part 2: The Two Levers of Cost Control

In every organization, workers’ compensation costs can seem complicated — an unpredictable mix of …

The Story Your Data Should Tell – Part 2: The Two Levers of Cost ControlRead More

The Story Your Data Should Tell – Part 1: Finding Meaning in the Metrics

Organizations today are drowning in data but starving for meaning. Loss runs, dashboards, …

The Story Your Data Should Tell – Part 1: Finding Meaning in the MetricsRead More

How to Spot Trouble Early in Workers’ Comp Using Two Simple Metrics

When you track workers’ compensation metrics, some numbers show performance — like cost per claim …

How to Spot Trouble Early in Workers’ Comp Using Two Simple MetricsRead More

Your Lost Time Rate Tells the Truth About Your Return-to-Work Program

When a worker is injured, the clock starts ticking — not just on recovery, but on cost. The longer …

Your Lost Time Rate Tells the Truth About Your Return-to-Work ProgramRead More

The Only Two Levers That Control Workers’ Comp Costs

When it comes to controlling workers’ compensation costs, most employers fall into the same trap: …

The Only Two Levers That Control Workers’ Comp CostsRead More

Turning Around a Claim Before It Goes Off the Rails

Every claims manager knows the feeling. A routine injury — maybe a shoulder strain, a twisted knee, …

Turning Around a Claim Before It Goes Off the RailsRead More

The Real Reason Some Employees Never Come Back to Work

In workers’ compensation, it’s easy to focus on the medical side of an injury — the X-rays, the …

The Real Reason Some Employees Never Come Back to WorkRead More

When Shoulder Strains Behave Like Spinal Cord Injuries

In workers’ compensation, we’re used to thinking of “catastrophic claims” as the worst of the worst …

When Shoulder Strains Behave Like Spinal Cord InjuriesRead More

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