The complexity of the claims process creates problems in the workers’ compensation claims process …
Educating Injured Employees to Improve the Claims ProcessRead More

The complexity of the claims process creates problems in the workers’ compensation claims process …
Educating Injured Employees to Improve the Claims ProcessRead More

Many employers don't communicate with their employees about workers' compensation benefits, fearing …
Employers Wrongly Have Fear of Communicating Work CompRead More

You can change the course of a work comp claim in a matter of seconds if you do this right. Hello …
Importance Of Authentic Connections In Workers’ CompensationRead More

Statistics from the National Insurance Crime Bureau, a group of nearly 1,100 insurance companies …
Fight Workers Compensation Fraud With A Special Investigation UnitRead More

When a claim is open, oftentimes our goal in workers comp is to get that claim closed. Hello my …

Employers frequently take the attitude that regardless of the facts surrounding a workers’ …
Deny That Claim! Workers Compensation Claims You Can (and Should) DenyRead More

One person yells 'we are!' and the rest of the fans say 'Penn State!'. Hello my name is Michael …
Importance of Brand and Identity in Workers’ CompensationRead More

Interested stakeholders in the workers’ compensation process can take control of the claims process …
Directed Medical Care: Take Control of the Injury from the StartRead More

Members of the claim management team face many challenges that include stopping fraud, waste, and …

Treatment for pain is the overall largest component of medical treatment in workers’ compensation …
Senior Nurse Review Can Be Cure For Chronic Pain CasesRead More

In the past, a client told me about their new safety program. They had some good protocol in place, …

When a carrier gets a new account, it is a time of transition. There are new ways of doing things, …
Proper Setup And Handling Of New Work Comp Carrier AccountsRead More

Every now and then it is good to go back to safety basics. At times throughout the course of a …
Setting The Standard For Safety Controls Workers CompensationRead More

Annual Premium Audits (aka payroll reviews) are required by insurance carriers. They can be …

Few managers would consider travel to a distant location without a global positioning system (GPS) …

Due to the increasing costs of medical care in the United States, expenses related to the medical …

Interested stakeholders who return employees to work following an injury can dramatically reduce …
The Return-to-Work Toolbox: Get Injured Employees Back to Work QuicklyRead More

Think back to a time when you were left out of the loop on something important. How did it make …

Medicare Secondary Payer compliance remains a hot-button issue in many workers’ compensation …

Intentionally Developing Rapport The skill of being able to quickly develop rapport …
Quickly Build Rapport With Injured Workers Over The PhoneRead More