Step 1: Establish the Vision for Your Work Comp Program

This is where we start. We start with a vision.

Start With Goal of Where You Want to Go

We start with a goal of where we want to go. Now, this can be defined typically with senior management or with your clients. If you’re a service provider, broker care, captive manager, et cetera. Wherever you are, you’re talking about this with your clients, okay, Mr. Client, we’re working on this. Okay, Mr. Senior Manager, this is what we’re working on. Where do we want to go? How do we define this? What are our key priorities? I’ve got a couple examples on there of what these might be. It might be costs, and a lot of times, ding, ding, ding, ding. This is a big one. This is a big one. This is a big one. It might be cost. We want to reduce our costs. Our costs are out of control. It might be improved injured worker outcomes.

Be Specific of What Trying to Accomplish

That might just be a nice benefit to this. Depending on your client, depending on the culture, depending on the buy-in of the senior management, it might be litigation. It might be reducing fraud. It might be too many claims. It might be too many open claims. It might be OSHA violations. A lot of companies have TRIR or OSHA as a really key indicator for their organization that people are bought into. That might be your number one think. It might be lag time. It might be lost workdays. What is it that you want to go? What does your island actually look like for your destination of where you’re trying to get to?

Huge Point to Define

Huge point to define, and a huge point to not miss in terms of getting this laid out and defining that clear destination of where it is that you want to go.

Michael Stack, CEO of Amaxx LLC, is an expert in workers’ compensation cost containment systems and provides education, training, and consulting to help employers reduce their workers’ compensation costs by 20% to 50%. He is co-author of the #1 selling comprehensive training guide “Your Ultimate Guide to Mastering Workers’ Comp Costs: Reduce Costs 20% to 50%.” Stack is the creator of Injury Management Results (IMR) software and founder of Amaxx Workers’ Comp Training Center. WC Mastery Training teaching injury management best practices such as return to work, communication, claims best practices, medical management, and working with vendors. IMR software simplifies the implementation of these best practices for employers and ties results to a Critical Metrics Dashboard.

Contact: [email protected].

Workers’ Comp Roundup Blog: http://blog.reduceyourworkerscomp.com/

Injury Management Results (IMR) Software: https://imrsoftware.com/

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