Hello. Michael Stack here with Amaxx. So yesterday was Superbowl 51. If you missed the game or you went to bed early, kind of like my wife did, you missed the most exciting and improbable comeback in Superbowl history by one of the greatest teams and greatest quarterbacks in history as well. Of course the New England Patriots were down 28 points to 3 late in the third quarter, a 25 point deficit, but Tom Brady was able to rally the team together. Tied up in regulation, and then of course they went on to win in overtime.
2 Tactics Patriots Levered to Win Super Bowl
What are those things? What are those tactics? What are those characteristics that the Patriots were able to tap into that led to that extraordinary comeback? It’s going to be talking about in today’s video and how you can use those same tactics to have extraordinary success in your Worker’s Comp Management Program.
Let’s talk about what these things are. The two elements that they leveraged were momentum and expectation. Momentum and expectation. Momentum and expectation. Now, love the Patriots or hate them, they have an expectation to win. Tom Brady has an expectation to win. When their team was down late in the third quarter and they scored that first touchdown to make it 28 to 9, they started to capture some of that momentum. When Tom Brady in the huddle said, “We’re going to win this game,” the expectation was that I believe you. You don’t have to convince me, because that expectation has been ingrained in their heads for years and years as part of the Patriots culture. They captured that momentum and they continued to ride that through the end of the game. You knew when it went to overtime, it was almost guaranteed that the Patriots were going to win that game, because they had captured such strong momentum.
How Timely Are You Making Safety Repairs?
Let’s talk about your Workers Comp Management Program and how this looks and how this can be applied. I have a question for you. I want you to answer this question honestly for yourself. If you asked your workforce on a scale of one to ten how timely are system safety repairs and changes being made, that’s your expectation. Let me ask that one more time. If you were to ask your workforce on a scale of one to ten how timely are system safety repairs and changes being made. This is an an example of, say the guard needs to be replaced, say there’s water that’s spilled on the floor, say your workforce makes other safety recommendations for changes. How timely are you actually physically making those repairs? You’re setting your employees’ expectation for how much you care about them.
If they don’t see you making the changes, if you haven’t replaced the guard in six months, if there’s water spilled on the floor and no one addresses it or no one puts up the signs, that’s the expectation for care. When that individual gets injured, they think well these guys could give a _____ about me because they never fix the guard. You’re telling them about your return to work program and how much you care about them and how you’re going to work together to get them back to work, and they say, “Yeah, right. You couldn’t even fix the guard in the first place.” They’re carrying that momentum with them into the injury.
Create A Winning Culture of CARE At Your Organization
Can you imagine, then, if Tom Brady didn’t have this winning culture, this winning history, that winning expectation and he’s in the huddle, and he tells his guys, “We’re going to win this game.” They’re going to say, “Yeah, right. We’re down 25 points. It’s the end of the third quarter. There’s no way that’s going to happen.” That’s the expectation. They had that carried into and they were able to win that game.
Let’s talk about that addressing those points, addressing those safety points, keeping that, building that positive momentum, so that you care about them. You’ve made all the safety changes. You’re on top of it. Then their expectation is that you’re going to care about them and you’re going to work together for much more successful Workers Compensation Injury Management Program.
Again, I’m Michael Stack with Amaxx, and if you’re watching this video somewhere other than http://reduceyourworkerscomp.com go ahead and go to that website. Sign up for our newsletter for a lot more free information and tips on how to control your workers comp costs. Let’s take it one step further. You can go to http://workerscompclub.com/livestreamtraining and sign up for my next live stream training.
Again, I’m Michael Stack. Remember, your success in Workers Compensation is defined by your integrity. So be great!
For additional information on workers’ compensation cost containment best practices, register as a guest for our next live stream training.
Author Michael Stack, Principal, COMPClub, Amaxx LLC. He is an expert in workers compensation cost containment systems and helps employers reduce their work comp costs by 20% to 50%. He works as a consultant to large and mid-market clients, is co-author of Your Ultimate Guide To Mastering Workers Comp Costs, a comprehensive step-by-step manual of cost containment strategies based on hands-on field experience, and is founder of COMPClub, an exclusive member training program on workers compensation cost containment best practices.
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Jim Whitaker
Nice tie-in to that incredible game. Your analogy to how momentum drives expectation in football is just as valid in management and in particular safety management is right on the money. Excellent post.