A NCM can be a valuable resource in getting the employee back to work promptly and insuring the employee makes the best recovery possible. Having the best NCM can save your company a ton of money, but the question becomes how do you get the best NCM on your work comp claims?! (WCxKit)
If your program is new to the insurer, TPA or outside vendor of case management services, ask the NCM unit manager for the names of current clients that you can contact for references. While you are checking the references, ask for the names of the top NCMs in the NCM unit. After you have identified the top two or three performers in the NCM unit, ask for only these top two or three performers to be assigned to your claims. Or, ask for Senior Nurse Reviewers. Again, the NCM manager will accommodate your request, maybe begrudgingly, but you will be happy with the money you save on your workers' compensation claims.
Author Rebecca Shafer, JD, President of Amaxx Risks Solutions, Inc. is a national expert in the field of workers compensation. She is a writer, speaker and website publisher. Her expertise is working with employers to reduce workers compensation costs, and her clients include airlines, healthcare, printing/publishing, pharmaceuticals, retail, hospitality and manufacturing. Contact: RShafer@ReduceYourWorkersComp.com
WORK COMP CALCULATOR: http://www.LowerWC.com/calculator.php
WC GROUP: http://www.linkedin.com/groups?homeNewMember=&gid=1922050/
SUBSCRIBE: Workers Comp Resource Center Newsletter
Do not use this information without independent verification. All state laws vary. You should consult with your insurance broker or agent about workers comp issues.