Training the Workers Comp Coordinators
To ensure more consistent implementation, employees must be trained to use the new forms and procedures. Some key training activities include:
1. Informing supervisors of day-to-day responsibilities.
2. Informing all employees of new processes; emphasize benefits and encourage participation.
3. Distributing new policies and procedures.
4. Promoting program via memos, brochures, posters, newsletters, acknowledgement, etc.
5. Reinforcing management commitment via newsletters/key inquiries by top managers.
6. Identifying and document transitional duty tasks.
7. Incorporating new policies/procedures into human resources packet for current employees & new hires.
It is also critical to determine which supervisors are responsible for various contingencies. Assign a post-injury response to a manager who is working during peak injury time. And, allow for redundancy. It is better to put in the effort at this training stage than to regret not having the right person in place for a given event.
We recommend holding a "seminar" consisting of workshops as the best way to initiate your program and cover the whole process at once. This ensures all staff is in the same place at the same time, receiving the same information. It is also a good time for your employees to become familiar with forms and documentation procedures. (workersxzcompxzkit)
Help your managers to know how to document throughout the injury process by using break out sessions, each group with a different "injury" possibility. Have the group fill out some of your standard forms as a group and present to the whole. This will keep staff engaged and allow for better retention of workers' compensation procedures.
Author Rebecca Shafer, Attorney / Consultant, Amaxx Risks Solutions, Inc. has worked successfully for 20 years with many industries to reduce Workers’ Compensation costs, including airlines, healthcare, printing/publishing, pharmaceuticals, retail, hospitality and manufacturing. Contact: RShafer@ReduceYourWorkersComp.com or 860-553-6604.
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TD Calculator: http://www.reduceyourworkerscomp.com/transitional-duty-cost-calculator.php
Do not use this information without independent verification. All state laws vary. You should consult with your insurance broker or agent about workers' comp issues.
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