A risk manager is responsible for a broad array of duties as the company sets up a workers’ compensation management program. To reduce costs, the risk manager should see his role as closely monitoring the implementation of the program. Naturally, the responsibilities depend on the size of the department and amount of assistance that is provided.
Tips on what a risk manager should do:
1. Determine what type of claims administration arrangement the company has.
2. Ensure the adjuster-to-claim ratio is appropriate for adjusters responding to your claims to get your workers back to productive employment faster.
3. Consider whether claims volume requires dedicated staff.
4. Familiarize yourself with claims administration’s best practices to better comprehend the adjuster’s role.
5. Make sure claims handling personnel are trained in injury management concepts so they can grasp the issues affecting your claims
6. Visit an adjuster claims handling location to see how your adjuster (workersxzcompxzkit)
handles your files and view their claims operations first hand.
7. Attend associate seminars and meet with other industries to observe how other organizations address workers’ compensation issues in today’s labor market.
8.Maintain benchmarks for your profession showing how potential savings generated by an effective injury management program far outweigh the initial costs of staffing.
Author: Robert Elliott, J.D.
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Look at WC 101 for the basics about workers comp.
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Do not use this information without independent verification. All state laws are different. Consult with your corporate legal counsel before implementing any cost containment programs.
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