Seven Ways to Measure Your Workers Compensation Program Implementation

Monitoring is critical for continued cost control. Once you have built a program lowering compensation costs, you want to maintain control over those aspects contributing to your success.

The steps the monitoring and management involve post-implementation support and monitoring of processes, injury claims, and lost-time data.

After implementation, your company should be able to demonstrate continued results through:

1. Declining lost-work-day rates.

2. A shift in the return-to-work ratio showing most injured employees return to work sooner.

3. A significant decline in the cost per employee (discussed in performance goals module).

Successful implementation is also demonstrated by improving operating practices such as:

4. Correct completion of forms and claim-tracking documents after injuries.

5. Communication between all players throughout the claim process.

6. Cooperation between your company and your claims administrator.

7. Use of standardized documents/templates to structure communication with injured employees, treating physicians, internal managers and your corporate office. (workersxzcompxzkit)

Workers’ compensation is a business approach a company must deal with consistently – if you just assign tasks and walk away the company will NOT experience cost containment, the point of the whole process. And we know companies who consistently follow a work comp program reduce their workers’ comp costs by 20% to 50%.

Some companies need more staff to handle their claims. Although the cost of hiring might be high, it’s probably not as high as NOT hirirng staff when needed. If you have a large national program with dozens of employees out of work and coming back to transitional duty, it requires additional resources to assist the adjusters in identifying transitional duty positions, meeting regularly with employees to determine whether they are recovering steadily and make sure they are not experiencing any problems when returning to work.

Author Robert Elliott, executive vice president, Amaxx Risks Solutions, Inc. has worked successfully for 20 years with many industries to reduce Workers’ Compensation costs, including airlines, health care, manufacturing, printing/publishing, pharmaceuticals, retail, hospitality and manufacturing. He can be contacted at: Robert_Elliott@ReduceYourWorkersComp.com or 860-553-6604.

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Do not use this information without independent verification. All state laws vary. You should consult with your insurance broker or agent about workers’ comp issues.

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