In November, 2013 the Iowa Supreme Court ruled in the case of Staff Management v. Jimenez that …
Undocumented Workers Eligible for Workers’ Comp BenefitsRead More
In November, 2013 the Iowa Supreme Court ruled in the case of Staff Management v. Jimenez that …
Undocumented Workers Eligible for Workers’ Comp BenefitsRead More
Too often adjusters will perform a background check, medical record sweep, or run an ISO sweep* …
Never Give Up – The Mantra of an All Star Work Comp AdjusterRead More
File notes and goals are becoming extinct. Realistically, the only way to move a file …
Poor Documentation Makes Claims Handling 100x More DifficultRead More
A common error I notice in work comp files are adjusters choosing the wrong IME doctor. Sure …
Your IME Doctor Selection Can Make or Break Your CaseRead More
The wise workers’ compensation adjuster during the initial investigation of the claim ties down the …
Make Sure Injury Is Work Related Before Approving TreatmentRead More
To date, I have yet to meet anyone that planned on being a claims adjuster. Think about that for a …
Why Train New Hires When They Will Just Quit Anyway?Read More
I was reviewing an article that was of no surprise to me: Insurance companies are getting even …
In a perfect world, everyone is held accountable for their actions. Not only in life outside of …
Is Your Workers Comp Claims Supervisor Being Held Accountable?Read More
Many rookie adjusters get ahead of themselves. This probably should not be seen as a surprise, …
Proper Compensability Investigation Stops Claim Before It StartsRead More
Every self-insured employer should confirm their third party administrator (TPA) has a Customer …
Self-Insured Employer Must Confirm TPA Has Customer Service GuideRead More
Self-insured employers have more leeway in establishing and controlling the quality of claim …
Contrary to popular belief, sometimes adjusters are optimistic when reviewing their open cases. …
Try Not To Be So Optimistic When Reserving A Work Comp ClaimRead More
Understanding and Defending Occupational Disease Claims Employers who are not in the mining …
Understanding and Defending Occupational Disease ClaimsRead More
Back in the 1980s it seemed like adjusters settled down right when they were hired. Most spent …
How To Stop (or slow) Adjuster Turnover at Carrier/TPARead More
A work comp injury can change a person. It can change the way they think about their …
Walk A Mile In The Shoes Of Your Work Comp Claims AdjusterRead More
This is a great time of year. The weather warms up, snow melts, golf courses open for …
Spring Cleaning For Workers Comp Laws, Techniques, And Bad HabitsRead More
This is the second part in our coverage of how to become a more effective claims supervisor. …
Consider the following employee injury scenario: An injured worker has low back …
Employee Injury Compensability Factors In Workers CompensationRead More
Claim reserving is complex, complicated, and difficult. Just when a claims professional thinks …
“Adjusting claims, a slow death from inside a cubicle”, this was part of a quote from a friend of …
Adjusting Claims: A Slow Death From Inside A CubicleRead More