When you go online and read your adjuster's file notes about your claims, do you know what …
10 Steps Every Adjuster Should Perform In a Workers Comp Claim InvestigationRead More
Claim Management
Intervention Claims In Workers’ Compensation
Intervention claims play an important role in workers’ compensation claims and come from many …
Course and Scope of Employment: Questions of Compensability
Issues of compensability are factually driven and require attention to detail …
Course and Scope of Employment: Questions of CompensabilityRead More
3 Criteria Determine If A Workers Comp Claim is Covered
Most workers’ compensation claims are clear cut, and there is no question by the employer …
3 Criteria Determine If A Workers Comp Claim is CoveredRead More
Clear and Responsive Employer Contacts in Account Instructions
If you fail to plan, you plan to fail. That quote was originally stated by Benjamin …
Clear and Responsive Employer Contacts in Account InstructionsRead More
10 Helpful Tips For Managing Angry Workers’ Comp Claimants
Unfortunately, angry workers’ comp claimants are often part of the workers’ compensation business. …
10 Helpful Tips For Managing Angry Workers’ Comp ClaimantsRead More
The Dangers of Under-Reserving
Under-reserving in workers' compensation is a dangerous practice. A basic principle of business …
Six Things that Drive Workers Compensation Adjusters Crazy
Being a workers' compensation adjuster has a lot of demands. Every day you have to juggle multiple …
Six Things that Drive Workers Compensation Adjusters CrazyRead More
Over-Reserving and Your Bottom Line
Over-reserving of workers' compensation claims can have a major financial impact. To pay the …
Detecting Workers’ Compensation Fraud
Workers’ compensation fraud continues to be a problem. Members of the claim management …
5 Critical Pieces of Information to Confirm Following a Work-Related Injury
There is no time in a worker's compensation injury claim more important than that time immediately …
5 Critical Pieces of Information to Confirm Following a Work-Related InjuryRead More
Record and Document Even Minor Work Injuries
The majority of workers at some point in a career sustain a minor injury at work. Sometimes it does …
Dealing with Chronic Pain in Workers’ Compensation
Issues concerning chronic pain continue to dominate workers’ compensation claims across the United …
Effective Handling of Medical Only Workers’ Comp Claims
Medical only workers’ compensation claims are sometimes viewed as being unimportant and routine. …
Effective Handling of Medical Only Workers’ Comp ClaimsRead More
Mental Health Workers’ Comp Claims
Reducing costs is challenging when it comes to mental health workers' comp claims. This is based on …
Evaluating Medical Evidence to Make Better Decisions
Members of the claim management team are called upon to evaluate the medical evidence and determine …
Evaluating Medical Evidence to Make Better DecisionsRead More
Durable Medical Equipment Often Overlooked for Cost Containment
Self-insured employers who are trying to control the cost of medical care within their workers’ …
Durable Medical Equipment Often Overlooked for Cost ContainmentRead More
Writing an Effective Independent Vocational Evaluation Letter
Independent vocational evaluations (IVE) are used to assist members of the claims …
Writing an Effective Independent Vocational Evaluation LetterRead More
Surveillance is Often Used Incorrectly
Members of the claim management team need to be creative when investigating workers’ compensation …
Avoid Workers’ Comp Penalties and Other Pit Falls
Members of the workers’ compensation claims management team are on the front line when it comes to …
