The Best Tidbits of News From the Workers Comp Community This Week – 3.7.13

The American Association of People with Disabilities (AAPD), is the nation's largest disability rights organization, helping many individuals since its inception. Tune in this week as Ringler Radio welcomes special guest Mark Perriello to talk about AAPD’s mission for 2013, all the great things the organization is involved in and the continued fight for people with disabilities.  Read more…
 
Hanover Stone Partners (HSP) is proud to be celebrating their three year anniversary this month. Over the past 12 months HSP announced the formation of several specialty practices and initiatives including: CaptiveGuard, Enterprise Risk Management (ERM) Practice, Global Insurance Compliance Practice, Insurance Regulatory Practice, Human Capital Practice, Affordable Care Act initiative Read more…
 
Attendance was high.  Over the last decade, WCRI has become a must-attend for many payers and regulators, and as a result the number of service entities at the conference has grown steadily.  That’s good; all stakeholders need to hear what’s happening, share ideas, and debate solutions. Read more…
  
Marsh today announced the appointment of Mark Walls as Workers’ Compensation Market Research Leader within its Workers’ Compensation Center of Excellence. In this newly created role, Mr. Walls will be responsible for developing market research, insight, and other content for Marsh colleagues, clients, and prospects on emerging issues, trends, regulatory, and other changes that affect the workers’ compensation market. Read more…
  
In a decision favorable to Ohio employers, the Ohio Supreme Court recently clarified the circumstances under which an employer can be found to have committed an “employment intentional tort.” The Court’s decision, in Hewitt v. L.E. Myers Co., 2012-Ohio-5317, gives valuable insight into the circumstances under which an employer can be sued by an employee outside of the normal constraints of the Ohio workers’ compensation system. Read more
 
Author Michael B. Stack, CPA, Director of Operations, Amaxx Risk Solutions, Inc. is an expert in employer communication systems and part of the Amaxx team helping companies reduce their workers compensation costs by 20% to 50%. He is a writer, speaker, and website publisher.  www.reduceyourworkerscomp.com.  Contact: mstack@reduceyourworkerscomp.com.
 
©2013 Amaxx Risk Solutions, Inc. All rights reserved under International Copyright Law.

Do not use this information without independent verification. All state laws vary. You should consult with your insurance broker, attorney, or qualified professional about workers comp issues.

Tribute to Marsh and AON Colleagues Killed Sept. 11, 2001 — 10 Years Later

 

It is human nature
to forget and move on from tragedy. Most of us do … eventually. But those of you new to Work Comp Roundup may not know our ties to Sept 11, 10 years ago today. We will never move on, only adapt.
 
 
Nestled in the World Trade Center Towers were two of the largest insurance brokers in the world, Marsh and AON – giants in workers compensation. As Roundup’s founder, I had been an employee of both companies and had recently retired when the towers fell. Nearly 600 people, so many friends and colleagues, were lost that day between those two companies. Some of these people were key to the field of workers' compensation cost containment, working beside us and supporting our efforts to build cost containment into formalized practices. They helped bring cost reduction to many companies.
 
 
A horrible day, with information coming in slowly and unsurely about survivors. On TV, they told us how exit procedures “should” be working. Many tried to evacuate but were told everything was under control, so they went back into the building. Some, who were leaving despite the "all clear" messages, found people crammed so tightly in the stairwells from the 35th floor down that it was difficult to get out. Firefighters were trying to get up the stairs; building occupants were trying to get down.
 
 
Myself and everyone who had worked for Marsh and AON, or was still working there, were calling around, trying to find out who was missing, who had checked in, and who were known to be safe. Several senior company employees were doing their best to keep as many people as possible informed, while also making plans to get to New York to help. AON is based in Chicago, so some there were trying to decide if they should go to New York or wait to be given direction. At AON, Pamela Newman told us who had been located as news slowly trickled in; news was slow because there were no longer office phones. At Marsh, Jim Connolly was letting me know who was found while trying to organize a remote response. One supervisor, Phil Petronis, was found. Another, Harry Taback, was not. As the first broker to institutionalize workers compensation cost containment, Harry and Phil were at the helm.
 
 
Since many were still turning up at local hospitals, there was a lot of people-matching going on. The list of victims was not firmed up. Who was traveling? Who was in the building at that time? Who got out?
 
 
Harry, my former boss at M&M PC, a unit of Marsh, was on the impact floors at 1 World Trade Center. We saw the son of a colleague from AON, Bob Ferris, on TV holding a photo of his dad – looking, looking. We learned days later Bob did not make it. In many cases, we didn't actually hear that someone didn't make it, but rather we just never heard that they did, or we saw that a memorial service was scheduled. Even the safety experts on the news were people from the company — experts in building safety. While we waited for information, professionals talked about what fire can do to a building – or a person.
 
 
Many of us did not like working in such huge, tall buildings, and had been disappointed to have our offices moved to that location. Some of us were safety professionals who knew the dangers of being in such a large building. They imagined the impossibility of getting out of such a building if it were to burn, and we talked about it once when we saw the buildings looming ahead of us as we drove down the Henry Hudson Parkway on the west side of Manhattan enroute to the World Trade Center. No one ever imagined this, however.
 
 
Sept. 11 was a day of meetings at the Trade Center. The man who replaced me when I left Marsh, Richard Keane, sat at my old desk in Hartford, CT. That day he made a rare trip to Marsh’s New York office. It was a meeting I would have attended. He was killed that day, and left five sons and his wife.
 
 
The only blessing is that Marsh, on floors 93 through 100 in the North Tower, 1 World Trade Center, was smack-dab at the point of the AA Flight 11 impact, 8:46 a.m. I’d like to think they neither saw what was coming, nor suffered. We will never know. Apparently, almost no one above floor 92 survived.
 
 
AON was on floors 98 through 105 in 2 World Trade Center, the South Tower. It was struck on floors 77 through 85 by United Flight 175 at 9:03 a.m. and was the first to collapse at 9:59 a.m. Some people above the point of impact in this tower were able to escape but it is from this tower where the horrible images of employees jumping comes from. It is something I cannot get out of my head. It’s hard thinking that your colleagues may have had to make that kind of choice.
 
 
The events were so tragic that some of us will no longer work in high buildings. When we have to stay in hotels, we request “low floors,” accessible by fire equipment. We make sure we know where the fire escapes are and how the windows open. We pay attention to evacuation drills. It will be like this for the rest of our lives.
 
 
One friend I know still works for a broker in NY and was in the Trade Center Sept. 11. She had to crawl out over some of her dead colleagues to get to the stairwell. She made it out, but is a very quiet person now. A regular day at the office turned into a war-like memory. No one expects that. She and I simply never talk about it.
 
 
Life marches on. There was a need. Insurance may not be the most glamorous business – but it is a necessary business, and all of the Marsh and AON employees were dedicated to the business and to each other. Injured workers deserve compensation and companies must budget appropriately to stay in business. There will always be a need for insurance.
 
 
My focus changed. Those of us who had been retired from Marsh and AON, quickly accepted assignments to do whatever was needed to help. I had been retired, but went back to work to help complete several projects for AON that employees who died in the Trade Center would not be able to finish. I finished Lisa’s project as an outsourced risk manager for a Stamford-based company. She worked off-site several days each week at this position, but on Sept. 11, 2001, she was in her office at AON in lower Manhattan, in the South Tower.
 
 
It is human nature to forget. To heal and move on. But, for those of us touched by this horrible event and lucky enough to survive – we know – if we forget, there is no one left to tell the story.
 
 
Marsh and AON have done a remarkable job with their memorial websites. If you care to share the memories of those who have made an imprint on this industry in the past, their websites are below.
 
 
Marsh Memorial: http://memorial.mmc.com/
 
Author: Rebecca Shafer, J.D. Rebecca is a national industry leader in the field of workers’ compensation cost containment. She can be reached at RShafer@ReduceYourWorkersComp.com   www.LowerWC.com and http://blog.ReduceYourWorkersComp.com

Aon and Marsh Colleagues Are Missed

We miss our friends and colleagues lost in the World Trade Center on Sept 11, 2001. Marsh and Aon, two industry giants, the largest insurance brokers in the world, both very influential in the field of workers' compensation cost containment, were both located in the World Trade Center Towers. Between the two companies, nearly 600 people were lost. For those of us in the insurance industry, we all knew many people who were killed that day. I am proud to have been an employee of both companies. 

While the world was in shock, it was especially difficult for employees of Marsh and Aon. We were calling around to our friends, trying to find out who was missing and who had checked in and were known to be safe. At Aon, Pamela Newman kept me and others informed of who had been located. At Marsh, Jim Connolly was letting me know who had been located. Our boss, Phil, was found. Our other boss, Harry, was not. I had been retired, but went back to work for Aon to complete several projects that had been in process.

Many of the employees traveled, so it wasn't easy to figure out who had been at the office that day, and who had been traveling. The lucky ones were traveling. We lost our bosses, safety and loss control professionals, claims experts, friends we had known during our entire working lives. George, Harry, Bob, Lars, Adam, Richard and many other would not be found. The days that followed were excruciating for the country, but especially difficult for Marsh and Aon as we learned who among our friends and colleagues would not be coming to the office any longer.

Seeing our colleague, Bob Ferris's son hold up a photo of their dad on national television as they hoped he was at a local hospital or someone had seen him, brought unspeakable sorrow. We waited by our phones for calls that never came. It's still hard, some of us do not go into tall buldings, others don't speak about it. We all realize life can change in an instant.

Marsh and Aon have done a remarkable job with their memorial websites. If you care to share the memories of those who have made an imprint on this industry in the past, their websites are below.

Aon Memorial: http://www.legacy.com/aon/Sept11/SearchResult.aspx?location=WTC

Marsh Memorial: http://memorial.mmc.com/

Author: Rebecca Shafer

Professional Development Resource

Learn How to Reduce Workers Comp Costs 20% to 50%"Workers Compensation Management Program: Reduce Costs 20% to 50%"
Lower your workers compensation expense by using the
guidebook from Advisen and the Workers Comp Resource Center.
Perfect for promotional distribution by brokers and agents!
Learn More

Please don't print this Website

Unnecessary printing not only means unnecessary cost of paper and inks, but also avoidable environmental impact on producing and shipping these supplies. Reducing printing can make a small but a significant impact.

Instead use the PDF download option, provided on the page you tried to print.

Powered by "Unprintable Blog" for Wordpress - www.greencp.de